Terms of use

Last updated 10 November 2026.

These terms apply to your use of Placet during the beta.

The service

Placet gives you an AI assistant with its own email address, and optionally its own messaging and calling, that acts for you. It proposes actions; trust rules you set and approvals you give decide what goes out.

Your responsibilities

• You are responsible for what you approve and for the trust rules you set.
• Do not use Placet to send spam, to harass anyone, or to contact people who asked not to be contacted. Emails go out as your assistant, texts and calls to new people say they come from an AI assistant, and anyone who replies STOP or asks not to be contacted again is never contacted by your assistant again. You are responsible for what you approve and for what your trust rules let through.
• Messages are checked before they go out. One that looks like a threat, harassment, fraud, phishing or spam waits for your approval; a likely threat or fraud waits for a person at Placet to check it first, and we may block it.
• Keep your devices and passkeys safe. Tell us at once if you think someone else has access.

Limits

Plans have daily and monthly limits, shown in your settings. We may pause an account, or all accounts, to protect people from misuse.

The beta

Placet is in beta. It may change, and it may be unavailable at times. AI can make mistakes: read what you approve.

Payment

The Paid plan is billed monthly through Stripe and can be cancelled at any time from your settings; it then ends at the close of the period you paid for.

If you are a consumer in the European Union, you may withdraw from a new Paid plan within 14 days of subscribing by writing to us. If you asked for the Paid plan to start at once, we refund the price less the part for the days already used.

Law and complaints

These terms are governed by Portuguese law. This does not take away any protection the law of your country gives you as a consumer.

You can make a complaint in the electronic complaints book (Livro de Reclamações). If we cannot resolve a dispute with a consumer, it can be taken to a consumer dispute resolution entity, such as CICAP, the Centro de Informação de Consumo e Arbitragem do Porto (www.cicap.pt). More information is available at www.consumidor.gov.pt.

Who we are

Placet is operated by CrownLegacy, Lda, a private limited company (sociedade por quotas) registered in Portugal under NIPC 515 820 520, with share capital of 1,000 euros and its registered office at Avenida da Boavista, 1190, 4, 4100-113 Porto, Portugal.

Contact: hello@tryplacet.com